FREQUENTLY ASKED QUESTIONS 

Our guidance provides answers to commonly asked questions in relation to our products and best practices during these uncertain times. For more detailed advice, please follow the government guidelines based on your location.
What is the difference between an antiseptic, disinfectant and an antibacterial product?
All of these chemical agents are antimicrobial and ach one of them has a special area of effectiveness.

  • Antiseptics contain microorganisms  which are effective to deter the development of bacteria, fungi and viruses. These can be applied on the skin outside the body. 
  • Disinfectants are stronger than antiseptics and kill bacteria, fungi and viruses. They are used for hards surfaces, floors and countertops and are very effective in keeping them free from COVID-19.
  • Antibacterials can also be applied on skin on the outside of the body. It is important to understand that they are active against bacteria, not viruses. This chemical agent is commonly found in soaps and alcohol sprays. 
These are more effective when used frequently!
How is a hand sanitiser effective against COVID-19?

Using hand sanitiser with 60-95% alcohol effectively reduces the number of pathogens that may be present on your hands after brief interactions with the environment, or other people. Most alcohol-based hand sanitisers are effective at inactivating enveloped viruses, including COVID-19. Hand sanitiser is often a much faster and easier alternative to hand washing, if the facilities are not available, and if used properly, it will kill viruses .

Where is it best to store a hand sanitiser?

Hand sanitisers containing alcohol should be stored in a cool place, and out of direct sunlight. Alcohol-based hand sanitisers are also generally flammable, especially if their alcohol content is high (>60%), so keep the sanitiser away from open flames.

Can a hand sanitiser be harmful if used too frequently?

While in previous normal circumstances overusing hand sanitisers was not recommended, this is not the case during a pandemic. In this situation the importance of keeping hands constantly clean to avoid getting sick and spreading the virus is crucial!

How long is hand sanitiser effective once applied?

Hand sanitiser only lasts for a few minutes, and therefore it is important to apply it frequently!

How can I disinfect thoroughly home and workplace areas? Is a well-cleaned surface free of germs?
A well cleaned and dried surface makes an area safe, free from germs. However,  for certain surfaces used for food preparation, personal hygiene such as sink, shower and areas around toilets, cleaning thoroughly may not be enough! Using a disinfectant or antibacterial cleaner is essential. Using a disinfectant or antibacterial cleaning product kills germs effectively and does not just remove them from the surfaces  to cleaning cloth.
 
All TRC products are approved by WHO, the World Health Organisation and kill 99.99% of viruses, bacteria and germs.
What material is best recommended for face masks?
WHO recommends fabric mask material and composition with 3 layers of fabrics.
TRC face masks have four or five layers of advanced protection with filtering particulate protection respirator. Its effectiveness depends mainly on a consistent and correct use, such as covering entirely both the nose and mouth. By touching frequently the front of the mask, or pulling it down to eat, drink and/or smoke can contaminate your hands and surfaces which you come in contact with. Do not reuse disposable masks.
How do we ensure our PPE is safe and effective?

Here at TRC Health & Hygiene, we help ensure our medical devices (such as PPE) are safe and effective by reviewing the FDA’s release form, “Quality Systems Regulations and Good Manufacturing Practices.” Our manufacturers are expected to use and follow these practices and regulations to help maintain consistent high quality of our products, and to guide our performance testing to make sure that our products conform to the recognised consensus standards.

Can I reuse PPE?

Most PPE is designed to be used only one time, and only by the same person prior to it’s disposal. If your PPE comes into contact, or is exposed to any infectious materials during its use such as any bodily fluids from an infected person, it must be removed by the wearer promptly, as it would then be considered contaminated.

What is the correct way to use a surgical mask?

A surgical mask should always be worn by healthcare personnel, such as Dental health care doctors, and inpatient doctors. A surgical mask should cover both their mouth and nose during procedures that are most likely to generate sprays or splashes of bodily fluids, as well as while manually cleaning instruments. Not only this, but a surgical mask also protects the patients from microorganisms that are generated by the wearer.

What is good respiratory hygiene and cough etiquette?

When coughing or sneezing, you are expected to sneeze or cough into your elbow, or the crook of your arm. It is also recommended that once you’ve done this, you clean and wash your hands straight away, as droplets might have landed on your wrists or hands.

How am I supposed to wear a face mask correctly?

We recommend first washing or sanitising your hands before putting it on. Ensure that your mask goes all the way up to the bridge of your nose, and falls comfortably all the way down under your chin. Make sure the loops or ties are sitting comfortably over your ears so it’s snug around your face. Once wearing your mask, avoid touching the parts of the mask that cover your nose and mouth. To remove, use the ear loops to take your mask off, and don’t forget to wash and sanitise your hands after touching!

Is it okay to share my PPE with other people?

Most PPE is designed to only be used once, and by the same person, so we highly discourage the use of sharing in this situation. However, if you use cloth face coverings, they are perfectly fine to reuse between separate people, AS LONG as they are washed in between uses. By not doing this, you are at greater risk of cross-contaminating, and sharing unwanted germs.

What is the proper technique to applying hand sanitiser?

To properly apply hand sanitiser, we recommend using a decent amount of liquid, and then rubbing it all over your hands, making sure to get in between your fingers, on the back of your hands, and over your wrists. Do not rinse or wipe off the hand sanitiser before it has dried. If there is any excess hand sanitiser left on your hands, the best thing to do is just continue to rub it in until it has dried.